Help and documentation
How can we help?
Step by step guides, answers to common questions, glossary of bureaucratic terms. If you don't find what you need, drop us a line at hello@decifra-burocrazia.it.
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What Decifra is, first steps, how it works end to end.
2 articlesSupported documents
Which documents you upload, in what format, how to take readable photos.
1 articlePricing and payments
Costs, family plan, refunds, receipts and invoices.
3 articlesAccount and credits
Signup, magic link, free credits, referral, account deletion.
2 articlesPrivacy and security
Where your files end up, how long we keep them, how to delete your data.
1 articlePEC draft
When you need a PEC, how we generate it, how to use it.
1 articleFollow-up
Deeper questions about your analysis, costs and limits.
1 articleTroubleshooting
The analysis doesn't start, email doesn't arrive, payment fails.
1 articleGlossary
Bureaucratic terms explained in plain language.
Coming soonCan't find the answer?
Email us at hello@decifra-burocrazia.it, we reply within one business day.